Last Updated: January 2026

12 Bat Privacy Policy — Your Data, Fully Protected

12 bat The security of your personal data on our platform is our top priority. In this Privacy Policy, we clearly outline what information is collected, why it is collected, and how it is kept secure.

Version
v2.5 — 2026

Applicable Region
🇧🇩 Bangladesh

Encryption
✅ SSL 256-bit

Selling Data to Third Parties
🚫 Never

How We Protect Your Privacy

At 12 bat, we follow internationally recognized technologies and standards to keep every piece of your information safe.

SSL Encryption

All your information is secured with 256-bit SSL encryption. No third party can access or read your data.

No Data Selling

12 bat never sells your personal data to advertisers or third parties. Your data belongs to you alone.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is gathered.

Your Controls

You can request to view, correct, or delete your information at any time.

Cookie Transparency

We are fully transparent about which cookies we use and why. You may disable all non-essential cookies at any time.

International Standards

Our Privacy Policy is built and regularly updated in line with international data protection standards.


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1. Introduction & Scope

12 bat One of Bangladesh's most trusted online Sports Betting and casino platforms. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") 12 batapplies to the website, app, and all associated services of

This policy explains: 12 bat What information we collect, how it is used and stored, when and under what circumstances it may be shared with third parties, and what rights you have over your data.

By using our platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact support.

📌 Please note: This Policy applies solely to 12 batapplies to its own services only. Third-party websites and payment gateways operate under their own privacy policies.

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2. Information We Collect

12 bat The following types of information are collected to provide our services. We always follow a minimum data collection policy.

A. Information Provided Directly

Data Type When It Is Collected Why It's Needed
Full Name At the Time of Registration Identity Verification
Mobile Number Registration & OTP Verification & Security
Date of Birth At the Time of Registration Age Verification (18+)
Address For KYC Verification To Verify Identity
National ID Number For KYC Verification Legal Obligation
Payment Information On Deposit/Withdrawal To Process Transactions

B. Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • IP Address: For security and location verification purposes.
  • Log Data: Login time, pages visited, session duration.
  • Cookies & Tracking: For platform improvement and a personalized experience.

What We Do Not Collect: Your bank account password, PIN, or full access credentials for Mobile Pay/Nagad are never collected or stored.

⚙️

3. How We Use Your Information

12 bat Your collected information is used only for specific, legitimate purposes. Each use case is clearly outlined below:

1

Account & Service Management

To ensure login, transaction processing, and betting services.

2

Identity & Age Verification

To confirm users are 18+ and to comply with KYC requirements.

3

Fraud Prevention

To detect suspicious activity and keep your account secure.

4

Support & Contact

To resolve your issues and keep you informed of important updates.

5

Platform Improvements

To analyze user experience and improve our services.

6

Legal Obligation

To comply with applicable laws and directives from regulatory authorities.

💡 Marketing Communications: Promotional messages are sent only with your consent. You can opt out at any time.

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4. Data Sharing Policy

12 bat Your personal information is never sold to third parties for commercial purposes. However, limited sharing may occur in the following cases:

  • Payment Processor: To process transactions with Mobile Pay, Nagad, and banks — only the minimum necessary information is used.
  • Technology Service Providers: For server hosting, data protection, and technical support — contracted partners.
  • Legal Authorities: To fulfill legal obligations under court orders or government directives.
  • Fraud Prevention: With regulatory authorities for detecting money laundering or fraud.

All third-party partners are contractually required to maintain the same standard of data privacy. 12 bat Their activities are monitored on a regular basis.

🌐 International Data Transfer: For technical reasons, some data may be processed outside the country. In such cases, compliance with international data protection standards is ensured.

🍪

5. Cookie Policy

12 bat Cookies are used on the website — small data files stored in your browser. They help improve your experience and ensure the platform functions properly.

Types of Cookies We Use

Cookie Types Purpose Can It Be Disabled?
Essential Cookies Login Session, Security No (Required)
Functional Cookies Remembering language & preferences Yes
Analytics Cookies Usage Analytics Yes
Marketing Cookies Personalized Offers Yes

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

🗄️

6. Data Retention & Deletion Policy

12 bat Your data is retained only for as long as necessary to provide our services and meet legal obligations.

  • Account Information: For the duration of active account use, and for 5 years after closure.
  • Transaction Records: A minimum of 7 years, as required by law.
  • Log & Session Data: Automatically deleted after 90 days.
  • Marketing Data: Deleted immediately upon opt-out.
  • KYC Documents: Retained as required by law.

♻️ Data Deletion Request: You may request the deletion of your personal data at any time. However, certain information may need to be retained for a specified period due to legal obligations.

⚖️

7. Your Rights

12 batEvery member of has the following rights over their personal information:

👁️

Right to Access

You may request to know what information we hold about you.

✏️

Right to Correction

You may request corrections to any inaccurate or outdated information.

🗑️

Right to Erasure

You may request that your data be deleted under certain circumstances.

🚫

Right to Restrict Processing

You can request that your information not be used for marketing purposes.

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Data Portability

You can request your data in an easy-to-read format.

↩️

Withdraw Consent

You may withdraw your consent at any time.

To exercise these rights support@12bat.bizEmail us at. We will respond within 30 days.

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8. Security Measures

12 bat Industry-standard technology and processes are used to keep your data safe. Our security framework includes:

  • SSL/TLS Encryption: All data transmissions are 256-bit encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & Intrusion Detection: Automated systems to prevent unauthorized access.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel can access information, strictly on a need-to-know basis.
  • Data Backup: Secure, encrypted backup storage.

⚠️ Your Responsibilities: Never share your password or login credentials with anyone. If you notice any suspicious activity, please notify us immediately.

In the event of a data breach, we will notify affected users within the timeframe required by law.

👶

9. Protection of Minors' Information

12 bat We strictly do not collect or process data from anyone under the age of 18. Our platform is intended for adults only.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor is closed immediately.
  • All collected data is permanently deleted.

If you believe a minor is using our platform, please support@12bat.bizto report it.

🔄

10. Changes to the Privacy Policy

12 bat This Privacy Policy may be updated from time to time. For significant changes:

  • You will be notified in advance by SMS or email to your registered mobile number.
  • The "Last Updated" date at the top of the page will be changed accordingly.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

📖 Advisory: Check back on this page regularly to stay up to date with our latest Privacy Policy.

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11. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • 📧 Email: support@12bat.biz
  • 💬 Live Chat: Click the chat button at the bottom right of the website
  • 🕐 Support Hours: 24 hours a day, 7 days a week

🇧🇩 Bangla Support: Our support team is ready to answer any privacy-related questions you have, fully in Bangla.


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